Technical & Warranties
Technical & Warranty PDF Downloads
Harmony Timber Floors warranty the installation of flooring installed via the Floating Method of Installation for a period of 2 years from the date of completion of the works. For timber flooring installed via the Glue-Down Method of Installation, the warranty period is in accordance with the QBCC requirements.
Harmony Timber Floors are not responsible for providing accommodation for any length of time to clients in the event of a warranty claim is made and repair is required. All efforts will be made in the event of a warranty repair to act in a timely fashion in order to ensure the repair is carried out successfully with minimal inconvenience to the client.
Other Flooring Guides Available for Download
RETURN POLICY
ALL GOODS CAN BE RETURNED WITHIN 3 MONTHS OF PURCHASE.
A. NO CHARGES WILL BE LEVIED.
B. GOODS MUST BE IN GOOD CONDITION AND IN ORIGINAL PACKAGING, UNOPENED.
C. ORIGINAL PURCHASE RECEIPT IS REQUIRED.
D. GLUE CANNOT BE RETURNED AFTER 30 DAYS, AS IT HAS A SHORT SHELF LIFE.
E. DISCONTINUED OR SPECIAL OFFER GOODS CANNOT BE RETURNED.